Frequently Ask Questions & Answers

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Appointments are recommended for faster service, but we do accept walk-ins based on availability.

We service most German manufactured vehicles including Volkswagen ,Audi, BMW,Mini, Mercedes Benz
and Porsche vehicles.

Repair times vary depending on the issue. Simple services like oil changes take about 30 minutes, while
more complex repairs may take longer. We will provide an estimated time when you bring your car in.

Yes! We have a waiting area with seating, and we offer free Wi-Fi .

Yes, at Germantech Automotive ,we always provide a detailed estimate before starting any work. We will
not proceed with additional repairs without your approval.

We accept cash, credit/debit cards and zelle payments.

We may have financing options available for larger repairs. Please ask about our financing programs
when you visit.

Yes, a diagnostic fee may apply, but in some cases it might be possible to apply this fee toward the cost
of repairs if you choose to proceed.

Yes, most of our repairs come with a warranty. Warranty coverage varies by service, so please ask for
details.

If you experience any problems related to a repair, please contact us immediately, and we will work to
resolve the issue under our warranty terms.

It depends on your vehicle and the type of oil used. Conventional oil typically requires changes every
3,000-5,000 miles, while synthetic oil can last up to 7,500-10,000 miles.

Signs include squeaking or grinding noises, a soft brake pedal, or vibration when braking. We
recommend having your brakes inspected regularly.

The check engine light can indicate a range of issues, from a loose gas cap to a serious engine problem.
We recommend bringing your vehicle in for a diagnostic check.

Regular tire rotations, alignments, and keeping tires properly inflated can help extend their lifespan.